Frequently Asked Questions

Recommendations for visits to the Botanical Garden

We suggest the use of comfortable clothing and footwear for the visit. On hot days we recommend the use of a hat or cap.

We do not have drinks or food for sale in our facilities. It is recommended that, especially on hot days, you bring water with you.

Smoking is prohibited in the entire Huerto Botánico grounds, as well as in its facilities.

It is not allowed to leave the established route or to remove any type of genetic material (fruits, leaves, flowers…).

Whoever does not respect these rules will be taken out of the facilities, without the option of refunding the amount paid for the registration.

Accessibility

The tour through the visitable area of the El Bartolí Botanical Garden is prepared for people with low mobility, including wheelchair access.

For special needs, please consult in advance.

Right of cancellation

The Foundation reserves the right to interrupt the visit or cancel the reservation in situations of adverse weather conditions. In these cases, alternative dates for the visit will be proposed or a refund will be offered.

Bookings

The tours to the El Bartolí Botanical Garden are by appointment only.

Our guides will meet you upon arrival on the day and time you have selected for your visit.

Please identify yourself with the name you used when you purchased your ticket. If you have any questions, please contact us.

General instructions for the visit

You will receive an email with your tickets

Visitors with a reservation must come to the Botanical Garden 5 minutes before the start of the visit and show the ticket receipt (printing is not necessary).